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Staff Engineer, Product Technical Support – HW / SW (m/f/d) - Jena, Germany

Staff Engineer, Product Technical Support – HW / SW (m/f/d)

Job no.

006770

Position Type

Research & Development

Working time

  • Regular Fulltime

Place of employment

Jena

What we offer:

Your tasks and responsibilities

  • Technical support interface (HW/SW/Optics) for Marketing, Product Management, FAE, FSE and customers
  • Drafting application notes, articles and presentations
  • Setup of product presentations and training for customers and internal staff
  • Performance analysis of ams and competitive products
  • Support Marketing, Product Management and Engineering teams
  • Working with international and multidisciplinary project teams
  • Providing timely and accurate customer feedback and working closely with customers and FAEs to resolve technical challenges
  • Testing and evaluating new technologies
  • Flexible working time and international travel (up to 15%) readiness
  • Use computer software to develop virtual models and Opto/mechanical designs

Your education and experiences

  • Bachelor or Masters degree in Electrical Engineering, Optical Engineering, Embedded Systems, Software Engineering or related technical field of study
  • 3-5+ years of work experience
  • Self-starter, and self-sufficient in problem solving and accomplishing tasks
  • Good presentation skills
  • Nice to have:
  • Experienced at testing and characterization in an electronics lab
  • Basic experience in optical systems
  • Knowledge of embedded systems and software
  • Experience with ARM based processors
  • Experience with customer interface
  • Fluent in English, German
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