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Sr. Customer Quality Engineer

Job no.

004908

Position Type

Quality

Working time

  • Master/Bachelor (student) Thesis

Place of employment

Calamba

What we offer:

Your tasks and responsibilities

  • • Able to lead taskforce solving RMAs/customer issues- initiates and drives the implementation of containment and corrective actions.
  • • Documentation and reporting: Generates 8D reports for customer complaints
  • • Acts as representative to external customers
  • • Responsible in performing key administrative tasks
  • • Perform initial FA analysis
  • • Crisis-Management – lead crisis team for major customer excursions (RMAs on high-volume products); manage and align all activities for all customer excursions including EF, PFA, RCA and definition of corrective actions; Communicates results and activities to customers
  • • Provides quality engineering support and work with ams AG internal organization to resolve quality issues at customer side and improve product quality in the field
  • • Support taskforce any quality issues internally and externally through efficient and effective problem solving skills

Your education and experiences

  • • Degree in Electronics, Physics, Chemistry, Material Science or any equivalent
  • • Experience in Semiconductor manufacturing specifically in the field of Failure Analysis, Reliability and Customer Quality
  • • Knowledgeable in both FA and Rel concepts and ideas
  • • Excellent problem solving and communication skills, high self-organization skills
  • • Ability to succeed in a fast paced environment, stays cool and works effectively and efficiently under pressure
  • • Willing to work in international teams

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